10 top tips for rebranding in the ‘new normal’

Steve Goy

Author: Steve Goy
11th May 2021

Thinking about how to rebrand

If the pandemic has made you think about rebranding, you’re in good company!

Many businesses went through a rebrand in the height of the Covid-19 pandemic. Instead of continuing in the same vein, they reinforced the fact that they continued to trade by launching a new visual identity.


For the first time in more than 20 years Burger King unveiled a new logo, (although its admittedly not a million miles away from what they already had), new packaging, uniforms, and signage. GM (General Motors) released a new logo that centres around its commitment to electric vehicles. Another car giant, Kia, saw its best year for sales in 2020 and celebrated with a new logo. Even the pharmaceutical giant Pfizer had the energy to progress its most significant brand refresh in 70 years, whilst delivering billions of vaccines worldwide. The list of brand heavyweights goes on, Fisher-Price, Hello Fresh and TGI Friday. A further three more motor industry giants rebranded too, BMW, Toyota, Nissan and Renault, although the latter did it so quietly that seemingly no one noticed!

Is rebranding now a risky strategy?

As we follow the roadmap out of pandemic related restrictions, more businesses will inevitably join this list. If you are to be one of them, rebrand rule number one is to balance the freshness of a new look brand with the familiarity that keeps your existing customers on-board.

Facing the future with a fresh face

The pandemic has shifted our values. Now more than ever consumers want to associate themselves with brands that are relevant, sustainable and authentic. Leading brands are expected to be attuned to social issues like racial justice and addressing inequality. Environmental issues are front and centre to brand positioning too. In essence, brand needs to communicate how they were there for people during the pandemic and how they deserve enduring loyalty in the new look future. It’s a daunting task by anyone’s standards.

How to approach a rebrand

A good place to start is to understand the three main categories on which you brand communicates with an audience:


Science: These are the things you can directly measure by getting data for and gathering performance measurements. Did one campaign perform better than another?

Art: The creativity of your brand. Do you communicate on a conceptual level or is the branding matter of fact?

Craft: Management and execution. How did you get your branding out there? Who is in charge of the brand?


In times of unprecedented change, the foundations of your brand need to be solid. You can only drive the perception and performance of your brand with a clear understanding of your customers and market. Be creative, be clear and link your objectives back to brand experience, how your customers feel when they engage with your name, product, or service. Decision makers need an open mind and a “yes and” approach, to effectively develop and debate new ideas.


Let’s translate this vision into 10 top tips for implementing a rebrand:


1. Your Values
Revisit and study your mission, vision, and values.


2. Team Goals
If you don’t have them, this is your  first job! Externally, a mission, vision and values define where your brand sits, internally they align your team to common goals.


3. Strengths and Weaknesses
Look at the strengths and weaknesses of your current brand, with qualitative and quantitative data, i.e. numbers and statistics balanced with words that reflect brand characteristics.


4. Feedback
Seek out feedback from your customers and potential customers, and benchmark what you do against your competition.


5. Develop
Decide which aspects of your branding need to stay and which need to change. (Remember the “yes and” approach, an open mind is essential).


6. Objectives
Know what your key objectives are post rebranding. Think holistically, your brand is more than a logo, it’s how people see you and the values your business stands for.


7. Your Brief
Get in touch with your marketing agency or Design Team and share your complete rebrand brief, being super-clear on your objectives.


8. Design
Carefully consider the designs and proposals you receive. Involve key decision makers only, everyone else should be on-board by this stage and ‘designing by committee’ doesn’t work for anyone!


9. Testing
Test new brand concepts with your nearest and dearest customers.


10. Launch
Decide how to launch your rebrand, with your customers and the big wide world. Also ensure you are given brand guidelines for all media channels and communicate this clearly across your team, as you move forward with the rollout of your new branding.


Beyond our top rebranding tips we’re here to share ideas and the experience that we’ve gained from working with market leading businesses across the UK. Feel free to get in touch!

Get in touch and we can talk about rebranding

Recommended for you

Did you see? July edition

Did you see? July edition

Author: Jacqui Vear10th August 2021Industry news from July 2021 It’s good to share! Here are some resources that we found useful, insightful or inspiring over the last few weeks. We’re pleased to include an overview and links below and hope that this information also helps you to win business and do business.Why not check out;Making your website work harder What, how why? Sometimes its good to go back to basics with our understanding, particularly in an area as dynamic as web. Here’s an...

How to avoid ‘green-washing’ in your communications

How to avoid ‘green-washing’ in your communications

Author: Jacqui Vear21st July 2021  The pressure is on to clearly and accurately communicate what your business is doing to protect our environment because, if you fall in line with the average, 61% of your customers expect your organisation to have clear sustainability practices¹.   When it comes to your offline communications, we're here to arm you with facts about the sustainability of paper products, to avoid the loss of credibility that comes with claims of 'green-washing', a...

Carbon neutral branded pens

Carbon neutral branded pens

Author: Jacqui Vear17th June 2021  When it comes to doing what is right for the planet, we know that even small decisions can add up to a big difference. That's a sentiment shared by Zenergi, a leading customer service company specialising in energy.   We've applied our expertise to a brief from the Zenergi team, developing a carbon neutral branded ballpen that derives from sugar cane, a bio-based renewable material that absorbs CO² as it grows. It is processed into PLA granulate,...

Follow us
systematic facebooksystematic twittersystematic instagramsystematic linkedin
© Systematic Print Management Ltd   Registered in the UK No 03890167   VAT No GB 129 7181 53   Terms & Conditions   Privacy Policy   Cookies Policy